On-Demand Support
On-Demand IT support is offered to customers who do not have pre-paid IT support or a service level agreement. This service is a ‘pay as you go’ service which does not offer any guaranteed response times (SLAs).
On-Demand IT support covers all IT issues within business hours. We can provide the following services:
- Desktop Support
- Server Support
- Network Support
- Medtech32 Support (We employee certified Medtech32 engineers)
- Consulting
Pricing
Non-Contract Customers, business hours 8:00am – 5:30pm
| Business Hours Desktop Support | $110/Hour |
| Business Hours Server Support | $125.00/Hour |
| Business Hours Consulting | $125.00/Hour |
Call out charges may apply.
Call Now
If you have a problem and you would like it fixed now, contact Layer 3 or call 0508 LAYER3.

