Maintenance Agreements
Maintenance is performed on IT equipment for the same reason you perform maintenance on a car – to prevent a failure & optimise performance.
Maintenance Agreements are the best option for a business that need piece of mind knowing their IT equipment is being proactively monitored and maintained.
Layer3 Maintenance Agreements provide the following benefits for the maintenance of Microsoft Windows Workstations and Servers:
IT equipment is monitored 24/7
We review our monitoring on a daily basis. If a critical problem occurs, we are notified instantly. This includes, but is not limited to:
- Space checks – To ensure your server does not run out of space
- Hardware monitoring – To ensure your server is running in optimal condition
- Connectivity monitoring – To ensure your business has high availability
- Patch Management – To ensure your workstation/servers have the latest security updates
Safe and Secure Equipment
We ensure the latest patches and security updates are installed on your IT equipment.
Antivirus checks and monitoring
We centrally monitor (if available) the antivirus software installed on your network and will notify you of any threats.
Backup integrity checks
We check the integrity of your backups weekly to ensure the backups you do actually work! As well as this, your backups are monitored and we get a daily report.
Discounted Hourly Rates
In the unlikely event something does go wrong, we provide Remote/On-Site support at a discounted hourly rate.
Pricing
From $149 per month, per server.
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If you would like to know more, please contact us.
