Hayden is amazingly responsive to our needs. If I send him an email at any time of the day … he is usually straight back to me. For your first-line support, Hayden does a great job.
Dave Dyer – Gemtech
I entrusted our entire IT infrastructure to Layer3 in February 2013. Moving to the Layer3 Virtual Office has proven to be a smart move. It gives us business continuity and security, and is more cost effective, compared to Managing our own infrastructure.
Their technical support and personal commitment has been nothing short of outstanding. Layer3 has proven to be a valuable asset to Helium because of the reliability and honesty th...
Earlier this year I employed Hayden to fix my computer after a Trojan virus was maliciously downloaded onto it. Hayden fix the problem very quickly. I have known Hayden for about three years as part of a business group that we belonged to and over that period of time he demonstrated not only that he is an expert in this field but also has great integrity, is easy to get on with and prides himself in making sure that his work is of the highest qua...
As a Director of Layer 3, Hayden has provided both me personally and my companies (IQANZ Ltd & Gemtech Ltd) with excellent outsourced IT support services. All those desktop, application, network and server type issues that were a problem for us a small business’ went away. Hayden and his team provide us with fast and effective services. In addition, I have asked Hayden to perform some very sensitive activities and these have been done quickly a...
Kevin Bryant – Gemtech/IQANZ
Hayden and his Team at Layer3 provide an outstanding service as Gemtech’s IT Outsource provider. Their technical expertise, responsiveness and friendly approach is a refreshing change from larger organisations where the priority of our issues was often lost. If you are an SME looking for a cost effective outsource and/or support solution I have no hesitation in recommending Hayden and his Team.
Gerry Hughes – Gemtech
I have used both Alex and Hayden quite a lot over the last few weeks for various issues that have cropped up. They have both been excellent. They are very quick to help out and have solved my problems. My previous experience with IT being outsourced was not great so I initially felt quite negative about the fact EMA outsourced, but these guys have changed my opinion on outsourcing as they have been so efficient.
Employers Chamber of Commerce Central
We have been employing Hayden and Alex on a spot contract basis for 7 months now and have nothing but the highest regard for their service. We were caught short on one of our ships when we discovered the drive for the data monitoring system was driven by Windows NT 4. This went out of production in 1996 and this left us with a very expensive option to upgrade the entire system. Hayden searched the world for us and found compatible motherboards in...
Roger Clark – Silverfern Shipping
Prior to using the Layer3 spam filter, our staff were getting up to 30 spam emails each a day, some quite graphic and easily offensive. Since changing to Layer3, we very rarely get any spam. Other products often block messages from clients, particularly those with photos attached, but this has not been the case. I would recommend using Layer3 if you have an ongoing spam issue.
Maree Hammersley-Myers – Thorner General Insurance
Layer3 were recommended to us at a time when we needed a lot of help with setting up our new network. Not only was Layer3 quick and efficient, they also provided us with a simpler, cheaper and more functional solution to the problems we were facing. In short I would highly recommend Layer3.
Ken – Ripe Coffee
ZAP now provides a better service with lower overheads having had a fully integrated IT system installed and managed by Layer3
Rodney Tregerthan – ZAP Pest Control
We’ve used Hayden and his company, Layer3 Limited, to provide our full suite of IT services for the past 6 or 7 years. Hayden is an excellent communicator, which I’ve found to be quite rare in his industry – he always explains in plain English exactly what is required, and why; he and his team provide an excellent standard of service, are prompt and responsive to our needs; I have complete confidence in any recommendations which Hayden prov...
Sean Fitzgerald – Fitzgerald Chartered Accountants
We have used Hayden’s company, Layer 3, as out IT service provider on an ongoing basis for the past 3 years to look after our desktops, network and server. He is always contactable, friendly and quick to address any issues. He is honest, trustworthy and offers fixed prices, meaning we dont have budget blow outs. He also speaks English, not geek speak and makes sound recommendations.
Karl Baker – Redhot Business Coaching
Hayden has managed IT services for a number of DTS clients over the years, and we have always appreciated his high level of technical ability, professional manner and ease of engagement. I know from discussions with a number of our mutual clients that his customer share mine and DTS’s opinion of Hayden and Layer 3. Hayden is a practical forward thinker and often approaches me with project plans to improve the quality of client’s network and c...
Daniel Bohan - DTS
Hayden took over the management of our IT systems when it was in a ‘bit of a state’… It’s going great now – and it’s awesome knowing we’ve got someone who knows their stuff and that we trust who’s always on call. (And he’s not your typical computer geek. I would (and do) happily recommend Hayden to anyone looking for reasonably priced and very proficient IT support
Lance – Redhot Business Coaching